THH Acquisition LLC I is doing business as Total Home Health.  We have been a regional provider of Home Medical Equipment and Supplies with dating back to 1968.  Total Home Health is fully accredited by The Joint Commission, licensed by the State of Illinois recognized by Medicare and Illinois Health and Family Services.

Total Home Health is in-network with most major insurances and has longstanding relationships with most of the medical institutions within the Chicagoland area.   Total Home Health has a seasoned leadership team that shares a commitment of putting the customer’s needs first and exceeding their expectations.

A central core belief is to treat each patient as if they were a family member.

Service Offerings
Total Home Health is a full line Home Medical Equipment Supplier that offers the rental and sale of just about all DME that insurance covers.

Specialties include:    

  • Respiratory (ventilators, oxygen, nebulizers, aerosol, trach supplies)
  • Sleep Disorder Equipment (CPAP and BiLevel equipment & supplies)
  • Home Medical Equipment (beds, wheelchairs, patient lifts, ambulatory aides, and support surfaces)
  • Enteral Nutrition (pump, gravity and bolus)


The Total Home Health Advantage
With Total Home Health's commitment and focus to exceed your expectations our processes, forms and procedures are designed to fit your needs.

Areas where the Total Home Health Advantage makes your life easier:

  • Customer Service – our experienced staff can accept your orders by phone, fax and electronically. During office hours or after hours we keep it simple and quick.
  • Delivery – our local staff can respond promptly each and every time.  Deliveries on time - Every Time!


Performance Improvement

Total Home Health is committed to improving its performance. In addition to surveying every patient, our management team randomly calls numerous patients each week to complete a quality Checkup.  These quality Checkup phone calls allow management to: get closer to our patients, to learn about each patient's needs, understand their perception of services received, answer questions, and just “check in” as additional follow-up.

All patient complaints are logged and tracked and followed up upon. Each management meeting includes a performance review and follow up with any outstanding items.

Some Key points include:
We have an extensive Patient Satisfaction program that allows us to track and trend patient satisfaction. We continue to have very high marks and look for ways to provide a better patient experiences.


Patient Centered and Outcomes Focused

Total Home Health is patient focused and takes the responsibility of providing equipment and supply needs very seriously. We realize that by delivering the best possible service and care we can make a significant impact on each patient’s success at home. We want every patient to be comfortable with the equipment they have, use it as prescribed by their physician and receive the benefit of the equipment or supplies provided. We’re not satisfied until we achieve the desired outcome for everything we provide.


Commitment

Total Home Health has been built around earning each referral and going beyond your expectations. We are privileged to work with numerous hospitals, medical groups, physicians, insurance companies and other healthcare professionals who’ve placed their trust in us. Our commitment to our customers began over 40 yeas ago and remains at the forefront of the decisions we make.